物流政策

Last updated: July 4, 2026

This shipping policy explains how aptisee handles order processing, delivery estimates, and tracking for the aptisee False Lash Preview Kit and future products.

Order processing

Orders are typically prepared after payment is confirmed. Processing time may vary during product tests, launch periods, weekends, holidays, or when order volume is high.

Shipping times

Estimated shipping times depend on the destination, carrier, and shipping method shown at checkout. Delivery estimates are not guaranteed and may be affected by customs, carrier delays, weather, or local delivery conditions.

Tracking

When tracking is available, we will provide tracking information after the order ships. Tracking updates may take time to appear after the carrier receives the package.

Address accuracy

Please check your shipping address before placing an order. We may not be able to change the address after an order has entered fulfillment.

International orders

International orders may be subject to customs duties, taxes, import fees, or local handling charges. These charges are the responsibility of the customer unless otherwise stated at checkout.

Lost, delayed, or damaged packages

If your package is delayed, lost, or arrives damaged, contact us through our Contact page with your order number and any relevant photos or tracking information.